SOLO-3052

AccountInfoFailedSoloError — Component

AccountInfoFailedSoloError

CodeSOLO-3052
CategoryComponent
OwnershipInfrastructure
RetryableNo

Description

Thrown when solo cannot retrieve an account’s information from the network via the SDK; the underlying failure is wrapped in cause. It means the account-info query did not return — for example the account does not exist, the consensus node is unreachable or not yet ACTIVE, or the SDK client is misconfigured.

Troubleshooting Steps

  1. Check solo logs: tail -n 100 ~/.solo/logs/solo.log
  2. Verify consensus nodes are running: kubectl get pods -n
  3. Verify the account ID exists on the network